At MedTech Tree Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services.
We build and provide digital solutions for healthcare (MediFlow HMS), education (EduSphere LMS), and enterprise (BizCore ERP). Because we handle highly sensitive data, including Protected Health Information (PHI) and student records, we adhere to the highest standards of data security and regulatory compliance.
1 Information We Collect
We may collect personal information that you voluntarily provide to us when you request a demo, register for an account, subscribe to our newsletter, or submit an inquiry. This information may include:
- Contact details (e.g., name, email address, phone number, physical address).
- Organization information (e.g., hospital name, school name, business name, role).
- Billing and transaction details for paid services.
- Any communication history and messages you exchange with our support or sales teams.
2 How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services and platforms.
- Improve and personalize your experience with our products.
- Analyze and monitor usage trends to optimize website performance.
- Send you updates, newsletters, marketing communications, and support alerts.
- Comply with legal obligations and enforce our Terms of Service.
Compliance-Focused Processing (HIPAA & ABDM)
For our healthcare clients using MediFlow HMS: MedTech Tree Solutions acts as a **Data Processor** (or Business Associate as defined by HIPAA). All patient records, clinical outcomes, and health data are stored, transmitted, and encrypted in full compliance with **HIPAA** guidelines and the **Ayushman Bharat Digital Mission (ABDM)** standards in India.
We implement robust role-based access controls, consent management engines, and comprehensive audit logs to ensure patient health information remains secure and private. We never share or sell any patient or clinical data.
3 Information Sharing & Security
We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers (such as hosting, analytics, or email delivery partners) who assist us in operating our business and providing the Services, subject to strict confidentiality agreements.
MedTech Tree Solutions is certified under **ISO/IEC 27001** (Information Security Management System). We employ advanced technical and organizational measures, including AES-256 encryption at rest, TLS 1.3 encryption in transit, network firewalls, and regular security vulnerability assessments to protect your data.
4 Your Privacy Rights
Depending on your location, you may have rights under regional data protection laws (such as GDPR in Europe or state laws elsewhere). These rights may include:
- The right to request access to and copy your personal data.
- The right to request rectification of inaccurate data or deletion of your data.
- The right to restrict or object to our processing of your personal data.
- The right to withdraw consent at any time.
5 Contact Us
If you have questions about this Privacy Policy or our data practices, please reach out to our Data Protection Officer at:
MedTech Tree Solutions
Email: support@medtechtree.com
Address: Hazratganj, Lucknow, India